Business Applications

Customer Account Management

PriMedia's inVue online account management software gives your customers more convenient access to their account data; reduces the time your customer service reps are on the phone; and lets you market services directly to the customers who need them.

inVue integrates with your back-end software to create a customizable device-responsive portal that is easy for your customers to navigate, and easy for you and your staff to manage.

For Your Customers:

  • Account look-up
  • Account management
  • Pay online
  • Request delivery
  • Request service
  • View payment history
  • Set up automatic payments
  • Enroll in budget programs

For Your Company

  • Account-specific on-portal messaging
  • Email marketing
  • Text messaging
  • Coupon codes
  • User-friendly dashboard
  • Custom reporting
  • Track account access

 

inVue – New Customer Enrollment

Expand your online account management services by enrolling new customers online, subject to equipment inspection and any other company requirements, of course.

PriMedia's New Customer Enrollment software

  • Takes the new customer step by step through your new customer application
  • Collects all required personal, home and equipment information
  • Runs an immediate credit check
  • Enrolls the customer in service agreements, loyalty programs or any other program you may offer
  • Accepts any required payments via your online payment gateway
  • Sends new account documentation to you and the new customer
  • Communicates with your enterprise software to create the new customer account 

inVue Integrates with All Your Customer Programs

  • Price protection enrollment
  • Service contract enrollment
  • Risk management
  • Loyalty rewards
  • Bill presentment and payment

Click here or call 1-800-79-MEDIA today to get a FREE Marketing Consultation

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